Design research: How we 3 to 5 year olds behave

Part 12 of 13 in the series Some of my skills.

Sure, we are individuals. But when we are given an iPad many of us behave quite predictably. We always relax ... and are always active.

Editorial processes: SVT Kids Online

Part 8 of 13 in the series Some of my skills.

Innovative content concepts can mean that editors need to adjust how they work. At SVT I helped make that kind of change happen. Kids helped me do it

Interaction design: The date range picker

Part 6 of 13 in the series Some of my skills.

Unfortunately the standard browser interface for choosing dates is really confusing. To reduce the effort of using some Springer Nature forms, I needed to create a custom date range picker. A British solution

Experience vision: Springer Nature

Part 1 of 13 in the series Some of my skills.

The Librarian channel, Librarian portal, and Metadata downloader should become a family of efficient application tools and info sources. Diagnoses, interventions, and activities

Foundations for better restaurant sites

Part 8 of 8 in the series Deliverables.

To design better restaurant sites I interviewed six persons. From the discussions I got eight insights. Among them are that sites are used by newbies and regulars, that reviews are super valuable, that we want to imagine the restaurant visit before it happens, and more. The insights can help when building new sites/apps or evaluating existing ones. 8 things the site needs to enable

Toilet cleaning staff: Let me help you!

Part 7 of 7 in the series Bathroom User Experiences.

Some companies try to understand how satisfied I am with their public toilet. I don't think their method works. A new button can help.

A guided exploration of WhiteWall.com

Part 6 of 8 in the series Deliverables.

On Bernies iPad we failed to order a print from WhiteWall.com. On my Mac it went quite smoothly and we appreciated the good overview that we had throughout the process. With some further developments, WhiteWall will get Bernies top score. Listen to our experience of the site.

A lack of flow at the Kantine

Some places are difficult to feel affection for, despite me desperately wanting to fall in love. Chipperfield Kantine is one such place. It's a problem of layout.

Drippler – a quick heuristic evaluation

When reviewing Drippler I found one "catastrophic" issue and two major problems. Transcript and all problems I found.

androidpit.com – a quick heuristic evaluation

A “heuristic evaluation” is a review of an interface based on best practices and academic research. This valuation found some major problems with the androidpit.com site on my Android phone. Transcript and all problems I found.

Groups are hard to change. That’s ok.

A concept should always solve specific problems or create a clearly defined new opportunity. There is always more then one solution to any concept task so chose a solution that can be created within the boundaries of your available resources. "It's ok, just chose an other concept."

9 keys to getting great work from me

I like making money. But there are much better ways of getting me to do stuff then to pay me. Understand, Prove, Changed minds and more.

“Love me, don’t insult me”

At SVT we design our web sites upon a philosophy called "progressive enhancement". One reason for that is Love. "Those persons who use IE7, for whatever reason, deserve much more respect..."

“I can’t watch my favourite show. So I found an other. I love it!”

We had a problem at Barnkanalen.se, the website for kids from the Swedish public service TV provider SVT. A lot of our content – shows and games – is not accessible to all. Many shows are restricted to being watched on devices in in Sweden. Most games are created with Flash and thus not usable on iOS and Android devices. "Go explore, we think you will find a new favourite!"

Lessons for digital products

Part 6 of 7 in the series Bathroom User Experiences.

Use the human ability to see connections between separate parts of a system. Build products that help us improve the world a bit. Build accessible artefacts. Make the important system states obvious. If your interface needs instructions, you have failed.

IxD For Freedom /or/ The destructive power of the form field “Gender: ◯Male ◯Female”

As an Interaction Designer (IxD) I have the power to exclude poor people, people with low cognitive abilities and 1 billion illiterate persons from sites and apps that I help create. I can also help destroy our environment. I want to see the problems that exist and use my skills to help people be more free.

Am I reeeally needed, and if so, how much?

Which design tasks need Interaction Design knowledge to be properly solved? Do you have any?

All points in a flow where not created equal

One thing that many vocabularies lack is a way to specify that some parts of a flow are more important then other parts. We need to focus our design efforts on the parts that add most value and we therefore need to be able to communicate the relative importance of different flows and even of different points in each flow. The careful addition of color to flow charts to depict importance can enhance the communicative ability of the chart.

Thoughts on IxD process

Each project has it's own characteristics and goals, but with these five activities I can help my clients obsess over customers and create products and services that both delight and help customers reach their goals. Epic and lean.

Relationsproblem

Nyligen har jag iaf reflekterat över en av hans idéer, nämligen att IT-sfären inte löser riktiga problem längre. De problem han diskuterar är svält, vattenbrist, miljöförstöring etc. Problem på den skalan löser inte jag (än), men problem-perspektivet är intressant att applicera även på mina projekt.