Via home visits – "contextual inquiry" as we call it – I learned things I could not have learned any other way. The Ahlstrand family visit
I love to understand humans and their desires (or, at least some humans). I also don't want to waste time. This perspective makes me human-centered.
When I am a catalyst towards social justice and inclusion of the extremes of human abilities.
When i help my team have a good product strategy and make good product design choices by focusing on serving humans.
When I help you be brave and curious.
My team wants to understand why we build the things we build. So, how can I get our users into their minds? It's all individual...
I like being efficient and effective. So I have optimized where I wait in some of the stations of the Stockholm subway. I'm an optimization freak. :) The Japanese do it too!
I worked for three years as an Interaction Designer at SVT, the Swedish public service TV broadcaster. While helping to build some great video services (and games) I developed my ability to think strategically, learned to appreciate Scrum and met hundreds of persons to validate interaction concepts. Strategist, inclusion, Scrum and more.
A concept should always solve specific problems or create a clearly defined new opportunity. There is always more then one solution to any concept task so chose a solution that can be created within the boundaries of your available resources. "It's ok, just chose an other concept."
I recently found the video The Social Life of Small Urban Spaces (1988) by William H. Whyte that I just have to share. The hour long movie is about what makes a successful plaza but I can see clear parallells with how we can create successful digital artefacts. A list that gives me chills!
At SVT we design our web sites upon a philosophy called "progressive enhancement". One reason for that is Love. "Those persons who use IE7, for whatever reason, deserve much more respect..."
As the final part of my short series about participatory design I have created a comparison table to help you chose the best method for the current phase of your project. A table of pro's and con's.